Shipping Policy
Last Updated June 18, 2024
At Khan Artist, we strive to provide fast and reliable shipping to ensure your products arrive promptly and in excellent condition.
1. Shipping Destinations
- Domestic Shipping: We offer shipping within Canada. Delivery times may vary depending on your location.
- International Shipping: Yes, we ship internationally. Shipping costs and delivery times will vary based on the destination and selected shipping method.
2. Order Processing Time
- Processing: Orders are typically processed and shipped within 1-3 business days of payment confirmation, excluding weekends and holidays.
- Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on our website or the carrier’s website.
3. Shipping Methods and Costs
- Shipping Options: We offer several shipping options at checkout, including standard and expedited shipping.
- Shipping Costs: Shipping costs are calculated based on the weight of your order, shipping destination, and selected shipping method. The shipping cost will be displayed at checkout before you complete your purchase.
4. Estimated Delivery Times
- Domestic: Estimated delivery times for domestic orders range from [X] to [Y] business days, depending on the shipping method chosen and your location.
- International: Estimated delivery times for international orders vary depending on the shipping method and destination. Delivery may take anywhere from [X] to [Y] weeks.
5. Delayed or Lost Shipments
- Delays: While we make every effort to deliver your order on time, please note that unforeseen circumstances or carrier delays may occasionally occur.
- Lost Shipments: If your order is lost in transit, please contact us immediately at shipping@khanartist.com. We will work with the carrier to resolve the issue promptly.
6. Customs and Duties
- International Orders: International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs office. These charges are not included in the total cost of your order and are the responsibility of the recipient.
7. Shipping Restrictions
- PO Boxes: We are unable to ship to PO Boxes. Please provide a physical address for delivery.
- Restricted Items: Certain items may have restrictions on international shipping due to customs regulations. Please check your local customs office for more information.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Khan Artist
Email: pay@khanartist.com